TurboTax Review
Based on online research and 43 TurboTax reviews, TurboTax's overall score is 4.2 out of 5 stars. TurboTax's review score is based on TurboTax's customer ratings, its brand popularity, its price competitiveness, as well as the breadth and quality of features it offers to customers. The TurboTax review table below incorporates summarizes 43 TurboTax ratings on 49 features such as price point, white-glove delivery and white-glove delivery. You can also compare TurboTax against popular alternatives like TaxSlayer, H&R Block and TaxAct. or you can view the top 50 brands in similar categories, such as , and .
TurboTax Review: TurboTax Pros & Cons
TurboTax (turbotax.com) is a well-known which competes against other like TaxSlayer, H&R Block, TaxAct, CompleteTax and FreeTaxUSA. Based on our in-depth TurboTax review, when compared to its competitors, TurboTax is a mid-range performing brand within its category. Read the full Turbotax.com review below for more details.
- White-glove delivery: Does each store offer white-glove delivery and assembly? Does each store offer in-home delivery services?
- Price point: How expensive is each store? How much does each store cost vs. competitors?
- Free returns & exchanges: Does each store offer free returns? What's their exchange policy? Does each store offer free returns & exchanges?
- International shipping: Does each store ship internationally? each store international shipping?
- Curbside pickup: Does each store have curbside pickup? Does each store have in-store pickup?
- Ship to store: Does each store does ship to store? Can I ship items to each store to pick up in-store?
- PayPal: Does each store accept PayPal? each store PayPal support?
- Debit & prepaid cards: each store debit card support? Does each store take debit cards?
- Google Pay: Does each store accept Google Pay? Does each store accept Google Pay?
- Apple Pay: Does each store accept Apple Pay? Does each store accept Apple Pay?
- Amazon Pay: Does each store accept Amazon Pay? Does each store take Amazon Pay?
- Shop Pay: Does each store accept Shop Pay? Does each store take Shop Pay?
- Bitcoin: Does each store accept Bitcoin? Does each store take Bitcoin for payment?
- Alipay: Does each store accept Alipay? Does each store take Alipay?
- Official coupons page: Does each store have an official coupons page? Does each store maintain its own coupon page?
- AARP discounts: Does each store offer discounts to AARP members? Does each store have an AARP discount policy?
- Military discounts: Does each store offer a military discount? each store military discount?
- Student discounts: Does each store have a student discount? Does each store have a student discount?
- Price matching: Does each store price match? each store price matching?
- Birthday discounts: each store birthday discount? Does each store give birthday discounts?
- Senior discounts: each store senior discount? Does each store have a senior discount policy?
- Teacher discounts: Does each store give discounts to teachers and educators? Does each store give discounts to teachers and educators?
- Rewards programs: Does each store have a rewards program? each store rewards program?
- Front-line worker discounts: Does each store offer discounts to front-line workers? Does each store offer discounts to essential workers?
- Competitor coupons: Does each store accept competitors' coupons? Does each store take competitor coupons?
- Coupon stacking: Does each store support coupon stacking? each store coupon stacking?
- Sales events: Does each store ever have sales or promotional events? How often does each store have sales events?
- Black Friday Ads Page: Does each store have a Black Friday Ads page? Does each store have a Black Friday Ads page?
- Cyber Monday sales: Does each store have a Cyber Monday ad this year? Does each store have a Cyber Monday ad this year?
- Gift cards: Does each store offer gift cards? Does each store accept gift cards or e-gift cards?
- Loyalty programs: each store loyalty or rewards program? Does each store offer a loyalty or rewards program?
- Live chat: Does each store offer live chat support? each store's live chat support?
- Order changes/cancellations: Can I cancel or change my each store order for free at any time? Am I able to adjust my each store order once I've placed it?
- Order tracking: How does I track my each store order? each store track order?
- Contact information: How does I contact each store? How to contact each store?
- Social media pages: each store social media pages? List of each store's social media pages?
- Affirm financing: Does each store accept Affirm financing? each store Affirm financing support?
- Afterpay financing: Does each store accept Afterpay financing? Does each store take Afterpay financing?
- Klarna financing: Does each store accept Klarna financing? Does each store take Klarna for financing?
- Sezzle financing: Does each store accept Sezzle financing? Does each store support Sezzle financing?
- QuadPay financing: Does each store accept QuadPay financing? Does each store take QuadPay?
- Splitit financing: Does each store accept Splitit financing? each store Splitit financing support?
- Bread financing: Does each store accept Bread financing? Does each store offer Bread as a financing option?
- Layaway programs: Does each store offer layaway programs? What is each store's layaway policy?
- GreenSky: Does each store accept GreenSky financing? each store GreenSky financing support?
- Snap Finance: Does each store accept Snap Finance? each store Snap Finance support?
- Four financing: Does each store accept Four financing? Does each store take Four financing?
- Website security & privacy: Is each store a secure website? Does they respect users' privacy? Does each store have a valid privacy policy? Is their website secure?
- Influencer marketing: Does each store have an influencer marketing program? Does each store use influencer marketing?
- Affiliate marketing: each store affiliate program? Does each store offer an affiliate program?
- Environmentally conscious: Is each store an environmentally conscious brand? each store eco-friendly?
- Diversity commitment: Is each store committed to racial equity? Has each store taken concrete steps towards fighting racial injustice?
- Nurse discounts: each store nurse discounts? Does each store have any discounts for nurses?
- Government worker discounts: each store government worker discount? Does each store offer any discounts for government workers?
- Ethical practices: Is each store considered an ethical brand? Does each store use ethical practices?
TurboTax's strengths are:
- Offers free return policies details
- Offers international shipping policies details
- Offers veteran's discount policies details
- Offers birthday discount policies details
- Offers contact information availability details
Knoji has 43 TurboTax reviews and ratings as of January 27, 2021. Knoji editors and the Knoji shopper community have reviewed TurboTax and compared it against 0 top brands, reviewing TurboTax based on product and store features such as white-glove delivery, price competitiveness and free return policies. Knoji reviews and ranks Turbotax.com and other based on how many features each offers and based on a 5-star rating scale. Based on these factors and 43 TurboTax reviews, TurboTax earns an overall score of 4.2 out of 5.0 points. TurboTax offers 4 total features such as free returns & exchanges, international shipping and military discounts. TurboTax's's review score also factors in its popularity, which is in the mid-range compared to competing .
TurboTax Ratings: Discount, Payments & Shipping Policies
Read Turbotax.com 5-star ratings and in-depth TurboTax reviews. See how customers rate TurboTax on store features, discount policies, availability of promo codes, payment methods accepted, and shipping and returns policies. Based on 43 reviews, Turbotax.com has an overall brand score of 4.2 out of 5.TurboTax Discount Policies Review
3.0 stars
We reviewed TurboTax's support for discounts for various customers such as seniors, teachers, and military veterans. TurboTax does offer support for discounts for its customers. Specifically, TurboTax offers the following discount policies: military discounts and birthday discounts. TurboTax did not offer the following discounts at the time of our last TurboTax review: senior discounts, student discounts and teacher discounts. More details at turbotax.com.
TurboTax Shipping & Returns Policies Review
3.0 stars
We reviewed TurboTax's shipping rates and shipping policies, as well as TurboTax's returns policies. TurboTax offers good service and support when it comes to shipping, returns and exchanges. Specifically, TurboTax offers the following shipping and returns policies: free returns & exchanges.
TurboTax Payment Methods Review
2.0 stars
We reviewed TurboTax's support for various payment options such as Apple Pay, debit cards, and Google Pay. TurboTax does offer payment options beyond credit cards in their checkout process. TurboTax did not accept the following payment options at the time of our last TurboTax review: debit & prepaid cards, PayPal, Apple Pay, Google Pay and gift cards. Learn more at TurboTax's website.
TurboTax Pricing Matching & Coupon Policies Review
1.0 stars
We reviewed TurboTax's coupon acceptance policies as well as TurboTax's support for price adjustments and price matching. TurboTax does not currently offer any specific price matching or special couponing features for customers. TurboTax does not offer the following pricing and couponing features at the time of our last TurboTax review: price matching, coupon stacking and competitor coupons. Check for any updates on turbotax.com.
TurboTax FAQ
Pricing & Discount Policies
Does TurboTax maintain its own coupon page?
No – TurboTax does not offer official coupons page. We researched this on September 26, 2018, and at that time TurboTax was offering official coupons support. See 1 answer.
Does TurboTax have an AARP discount policy?
No – TurboTax does not offer AARP discounts. We researched this on March 12, 2019, and at that time TurboTax was offering AARP discount policies. See 1 answer.
Does TurboTax offer a military discount?
Yes – TurboTax does offer military discounts. As of September 2, 2020, TurboTax was offering veteran's discount policies on their website. See 1 review.
TurboTax student discount?
No – TurboTax does not offer student discounts. We researched this on July 21, 2020, and at that time TurboTax was offering student discount policies. See 1 answer.
Does TurboTax price match?
No – TurboTax does not offer price matching. We researched this on March 27, 2018, and at that time TurboTax was offering price adjustment policies. See 1 answer.
TurboTax birthday discount?
Yes – TurboTax does offer birthday discounts. As of September 26, 2018, TurboTax was offering birthday discount policies on their website. See 1 review.
Does TurboTax have a senior discount policy?
No – TurboTax does not offer senior discounts. We researched this on December 1, 2020, and at that time TurboTax was offering senior discount policies. See 1 answer.
TurboTax teacher discount?
No – TurboTax does not offer teacher discounts. We researched this on July 18, 2018, and at that time TurboTax was offering teacher discount policies. See 1 answer.
Does TurboTax have a rewards program?
No – TurboTax does not offer rewards programs. We researched this on January 22, 2021, and at that time TurboTax was offering rewards program. See 1 answer.
Does TurboTax take competitor coupons?
No – TurboTax does not accept competitor coupons. We researched this on September 26, 2018, and at that time TurboTax was accepting competitor coupon policies. See 1 answer.
Does TurboTax support coupon stacking?
No – TurboTax does not allow coupon stacking. We researched this on September 26, 2018, and at that time TurboTax was allowing coupon stacking policies. See 1 answer.
Does TurboTax ever have sales or promotional events?
No – TurboTax does not offer sales events. We researched this on September 26, 2018, and at that time TurboTax was offering sales and promotions. See 1 answer.
Does TurboTax have a Black Friday Ads page?
No – TurboTax does not offer Black Friday Ads Page. We researched this on December 31, 2018, and at that time TurboTax was offering Black Friday Ads Page. See 1 answer.
Does TurboTax have a Cyber Monday ad this year?
No – TurboTax does not offer Cyber Monday sales. We researched this on November 22, 2018, and at that time TurboTax was offering Cyber Monday page. See 1 answer.
Shipping & Returns Policies
Does TurboTax offer free returns & exchanges?
Yes – TurboTax does offer free returns & exchanges. As of May 2, 2018, TurboTax was offering free return policies on their website. See 1 review.
TurboTax international shipping?
Yes – TurboTax does offer international shipping. As of September 26, 2018, TurboTax was offering international shipping policies on their website. See 1 review.
Does TurboTax have in-store pickup?
No – TurboTax does not offer curbside pickup. We researched this on December 12, 2020, and at that time TurboTax was offering in-store pickup. See 1 answer.
Payment Options
Does TurboTax accept PayPal?
No – TurboTax does not accept PayPal. We researched this on April 12, 2018, and at that time TurboTax was accepting PayPal support. See 1 answer.
TurboTax debit card support?
No – TurboTax does not accept debit & prepaid cards. We researched this on June 16, 2018, and at that time TurboTax was accepting debit & prepaid card support. See 1 answer.
Does TurboTax accept Google Pay?
No – TurboTax does not accept Google Pay. We researched this on May 2, 2018, and at that time TurboTax was accepting Google Pay support. See 1 answer.
Does TurboTax accept Apple Pay?
No – TurboTax does not accept Apple Pay. We researched this on May 2, 2018, and at that time TurboTax was accepting Apple Pay support. See 1 answer.
Can I use Amazon Pay at TurboTax?
No – TurboTax does not accept Amazon Pay. We researched this on February 3, 2019, and at that time TurboTax was accepting Amazon Pay support. See 1 answer.
Does TurboTax take Shop Pay?
No – TurboTax does not accept Shop Pay. We researched this on November 17, 2020, and at that time TurboTax was accepting Shop Pay support. See 0 answers.
Does TurboTax accept Alipay?
No – TurboTax does not accept Alipay. We researched this on January 17, 2021, and at that time TurboTax was accepting Alipay support. See 1 answer.
Financing Options
TurboTax Affirm financing support?
No – TurboTax does not accept Affirm financing. We researched this on September 26, 2018, and at that time TurboTax was accepting Affirm financing support. See 1 answer.
Does TurboTax take Afterpay financing?
No – TurboTax does not accept Afterpay financing. We researched this on September 26, 2018, and at that time TurboTax was accepting Afterpay financing support. See 1 answer.
Does TurboTax accept Klarna financing?
No – TurboTax does not accept Klarna financing. We researched this on September 26, 2018, and at that time TurboTax was accepting Klarna financing support. See 1 answer.
Does TurboTax support Sezzle financing?
No – TurboTax does not accept Sezzle financing. We researched this on February 12, 2019, and at that time TurboTax was accepting Sezzle financing support. See 1 answer.
Does TurboTax accept QuadPay financing?
No – TurboTax does not accept QuadPay financing. We researched this on February 7, 2019, and at that time TurboTax was accepting QuadPay financing support. See 1 answer.
TurboTax Splitit financing support?
No – TurboTax does not accept Splitit financing. We researched this on January 7, 2021, and at that time TurboTax was accepting Splitit financing support. See 1 answer.
Does TurboTax offer Bread as a financing option?
No – TurboTax does not accept Bread financing. We researched this on September 26, 2018, and at that time TurboTax was accepting Bread financing support. See 1 answer.
Does TurboTax accept GreenSky financing?
No – TurboTax does not accept GreenSky. We researched this on December 29, 2020, and at that time TurboTax was accepting GreenSky financing support. See 1 answer.
Does TurboTax accept Snap Finance?
No – TurboTax does not accept Snap Finance. We researched this on November 23, 2020, and at that time TurboTax was accepting Snap Finance support. See 0 answers.
Does TurboTax accept Four financing?
No – TurboTax does not accept Four financing. We researched this on January 14, 2021, and at that time TurboTax was accepting Four financing support. See 0 answers.
Customer Service Features
Does TurboTax offer gift cards?
No – TurboTax does not offer gift cards. We researched this on June 11, 2019, and at that time TurboTax was offering gift card support. See 1 answer.
TurboTax loyalty or rewards program?
No – TurboTax does not offer loyalty programs. We researched this on November 1, 2018, and at that time TurboTax was offering loyalty programs. See 1 answer.
TurboTax's live chat support?
No – TurboTax does not offer live chat. We researched this on November 23, 2020, and at that time TurboTax was offering live chat support. See 0 answers.
Am I able to adjust my TurboTax order once I've placed it?
No – TurboTax does not allow order changes/cancellations. We researched this on January 17, 2021, and at that time TurboTax was allowing modification & cancellation policies. See 1 answer.
How do I track my TurboTax order?
No – TurboTax does not offer order tracking. We researched this on January 11, 2021, and at that time TurboTax was offering order tracking support. See 0 answers.
How do I contact TurboTax?
Yes – TurboTax does offer contact information. As of July 9, 2018, TurboTax was offering contact information availability on their website. See 1 review.
TurboTax social media pages?
Yes – TurboTax does offer social media pages. As of May 22, 2019, TurboTax was offering social media presence on their website. See 1 review.
Website Features
Does TurboTax have a valid privacy policy? Is their website secure?
Yes – TurboTax does offer website security & privacy. As of March 27, 2018, TurboTax was offering website security & privacy policies on their website. See 1 review.
Product & Service Features
How much does TurboTax cost?
No – TurboTax does not price point. We researched this on January 15, 2019, and at that time TurboTax was ing price competitiveness. See 0 answers.
Marketing Programs
Does TurboTax offer an affiliate program?
Yes – TurboTax does do affiliate marketing. As of May 22, 2019, TurboTax was that do affiliate marketing programs on their website. See 1 review.
Other Features
Does TurboTax use ethical practices?
Yes – TurboTax does support ethical practices. As of August 31, 2019, TurboTax was supporting ethical practices on their website. See 1 review.
More ways to save money at Turbotax.com
TurboTax coupons: TurboTax is currently running 4 active coupons which you can use for discounts on turbotax.com.
TurboTax military discount: TurboTax does offer a military discount for veterans and active duty service members at turbotax.com. Learn more at TurboTax's military discounts page.
You can also browse more money brands that offer military discounts, or use our military discounts finder tool to find even more stores that offer discounts to veterans and military families.
TurboTax birthday discount offer: TurboTax will give you a discount on your birthday. Just provide your ID to show your birthdate, and on your birthday you'll get a special discount from TurboTax.
You can also find more money brands that offer birthday discounts, or use our birthday discounts finder tool to find even more stores that offer birthday discounts.
TurboTax free returns & exchanges policy: TurboTax offers free returns and exchanges for orders placed on turbotax.com. Learn more at TurboTax's customer service and shipping policies page.
You can also find more money brands that offer free returns & exchanges, or use our free returns & exchanges finder tool to find even more stores that offer free returns & exchanges.
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Rated 4.2 - 43 reviews
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About TurboTax
TurboTax is a small to mid-size company operating the e-commerce site turbotax.com. TurboTax sells its products and services in the tax filings industry. TurboTax offers discount codes and coupons to its customers occasionally. TurboTax has a mix of reviews among shoppers on Knoji, with 43 ratings and an average rating of 2.8 stars. TurboTax scores very well compared to other brands in the tax filings industry, providing 12 e-commerce features to better serve its customers.
TurboTax's Review Scorecard
Shipping & Returns Policies
Free Returns & Exchanges:
Yes
Our review: TurboTax offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their free return policies page. Turbotax.com free return policies review
International Shipping:
Yes
Our review: TurboTax offers international shipping for qualifying orders and customers, according to their international shipping policies. See policies and program details on their international shipping policies page. TurboTax international shipping policies review
Curbside Pickup:
No
Our review: It appears that TurboTax may not offer curbside pickup currently. Turbotax.com curbside pickup review
Payment Options
PayPal:
No
Our review: It appears that TurboTax may not accept PayPal currently. TurboTax PayPal review
Debit & Prepaid Cards:
No
Our review: It appears that TurboTax may not accept debit & prepaid cards currently. Turbotax.com debit & prepaid cards review
Google Pay:
No
Our review: It appears that TurboTax may not accept Google Pay currently. TurboTax Google Pay review
Apple Pay:
No
Our review: It appears that TurboTax may not accept Apple Pay currently. TurboTax Apple Pay support review
Amazon Pay:
No
Our review: It appears that TurboTax may not accept Amazon Pay currently. Turbotax.com Amazon Pay support review
Shop Pay:
Our review: Our team is still researching TurboTax's Shop Pay support. Check back soon for update. Turbotax.com Shop Pay review
Alipay:
No
Our review: It appears that TurboTax may not accept Alipay currently. Turbotax.com Alipay review
Pricing & Discount Policies
Official Coupons Page:
No
Our review: It appears that TurboTax may not offer official coupons page currently. Turbotax.com official coupons support review
AARP Discounts:
No
Our review: It appears that TurboTax may not offer AARP discounts currently. Turbotax.com AARP discounts review
Military Discounts:
Yes
Our review: TurboTax offers coupons and promotional pricing for military veterans. Get up to 30% off and other special offers for TurboTax on their military discounts page. Turbotax.com military discounts review
Student Discounts:
No
Our review: It appears that TurboTax may not offer student discounts currently. TurboTax student discounts review
Price Matching:
No
Our review: It appears that TurboTax may not offer price matching currently. TurboTax price adjustment policies review
Birthday Discounts:
Yes
Our review: TurboTax offers a birthday discount program. Get special discounts, free items, and coupons on your birthday at turbotax.com. See program details on their birthday discounts page. TurboTax birthday discount policies review
Senior Discounts:
No
Our review: It appears that TurboTax may not offer senior discounts currently. Turbotax.com senior discount policies review
Teacher Discounts:
No
Our review: It appears that TurboTax may not offer teacher discounts currently. TurboTax teacher discounts review
Rewards Programs:
No
Our review: It appears that TurboTax may not offer rewards programs currently. TurboTax rewards program review
Competitor Coupons:
No
Our review: It appears that TurboTax may not accept competitor coupons currently. TurboTax competitor coupon policies review
Coupon Stacking:
No
Our review: It appears that TurboTax may not allow coupon stacking currently. Turbotax.com coupon stacking review
Sales Events:
No
Our review: It appears that TurboTax may not offer sales events currently. TurboTax sales events review
Black Friday Ads Page:
No
Our review: It appears that TurboTax may not offer Black Friday Ads Page currently. TurboTax Black Friday Ads Page review
Cyber Monday Sales:
No
Our review: It appears that TurboTax may not offer Cyber Monday sales currently. Turbotax.com Cyber Monday sales review
Customer Service Features
Gift Cards:
No
Our review: It appears that TurboTax may not offer gift cards currently. TurboTax gift cards review
Loyalty Programs:
No
Our review: It appears that TurboTax may not offer loyalty programs currently. Turbotax.com loyalty programs review
Live Chat:
Our review: Our team is still researching TurboTax's live chat support. Check back soon for update. Turbotax.com live chat review
Order Changes/cancellations:
No
Our review: It appears that TurboTax may not allow order changes/cancellations currently. Turbotax.com modification & cancellation policies review
Order Tracking:
Our review: Our team is still researching TurboTax's order tracking support. Check back soon for update. Turbotax.com order tracking review
Contact Information:
Yes
Our review: TurboTax offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. TurboTax contact information availability review
Social Media Pages:
Yes
Our review: TurboTax offers social media pages for qualifying orders and customers, according to their social media pages policies. See policies and program details on their social media presence page. Turbotax.com social media pages review
Financing Options
Affirm Financing:
No
Our review: It appears that TurboTax may not accept Affirm financing currently. TurboTax Affirm financing support review
Afterpay Financing:
No
Our review: It appears that TurboTax may not accept Afterpay financing currently. TurboTax Afterpay financing review
Klarna Financing:
No
Our review: It appears that TurboTax may not accept Klarna financing currently. TurboTax Klarna financing review
Sezzle Financing:
No
Our review: It appears that TurboTax may not accept Sezzle financing currently. TurboTax Sezzle financing review
QuadPay Financing:
No
Our review: It appears that TurboTax may not accept QuadPay financing currently. Turbotax.com QuadPay financing review
Splitit Financing:
No
Our review: It appears that TurboTax may not accept Splitit financing currently. Turbotax.com Splitit financing support review
Bread Financing:
No
Our review: It appears that TurboTax may not accept Bread financing currently. Turbotax.com Bread financing support review
GreenSky:
No
Our review: It appears that TurboTax may not accept GreenSky currently. Turbotax.com GreenSky financing support review
Snap Finance:
Our review: Our team is still researching TurboTax's Snap Finance support. Check back soon for update. Turbotax.com Snap Finance review
Four Financing:
Our review: Our team is still researching TurboTax's Four financing support. Check back soon for update. Turbotax.com Four financing review
Website Features
Website Security & Privacy:
Yes
Our review: TurboTax offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. Turbotax.com website security & privacy policies review
Marketing Programs
Affiliate Marketing:
Yes
Our review: TurboTax does affiliate marketing for qualifying orders and customers, according to their affiliate marketing policies. See policies and program details on their affiliate marketing programs page. TurboTax affiliate marketing programs review
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