TurboTax Review

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TurboTax Review: TurboTax Pros & Cons

TurboTax (turbotax.com) is a well-known which competes against other like TaxSlayer, H&R Block, TaxAct, CompleteTax and FreeTaxUSA. Based on our in-depth TurboTax review, when compared to its competitors, TurboTax is a mid-range performing brand within its category. Read the full Turbotax.com review below for more details.

  • White-glove delivery: Does each store offer white-glove delivery and assembly? Does each store offer in-home delivery services?
  • Price point: How expensive is each store? How much does each store cost vs. competitors?
  • Free returns & exchanges: Does each store offer free returns? What's their exchange policy? Does each store offer free returns & exchanges?
  • International shipping: Does each store ship internationally? each store international shipping?
  • Curbside pickup: Does each store have curbside pickup? Does each store have in-store pickup?
  • Ship to store: Does each store does ship to store? Can I ship items to each store to pick up in-store?
  • PayPal: Does each store accept PayPal? each store PayPal support?
  • Debit & prepaid cards: each store debit card support? Does each store take debit cards?
  • Google Pay: Does each store accept Google Pay? Does each store accept Google Pay?
  • Apple Pay: Does each store accept Apple Pay? Does each store accept Apple Pay?
  • Amazon Pay: Does each store accept Amazon Pay? Does each store take Amazon Pay?
  • Shop Pay: Does each store accept Shop Pay? Does each store take Shop Pay?
  • Bitcoin: Does each store accept Bitcoin? Does each store take Bitcoin for payment?
  • Alipay: Does each store accept Alipay? Does each store take Alipay?
  • Official coupons page: Does each store have an official coupons page? Does each store maintain its own coupon page?
  • AARP discounts: Does each store offer discounts to AARP members? Does each store have an AARP discount policy?
  • Military discounts: Does each store offer a military discount? each store military discount?
  • Student discounts: Does each store have a student discount? Does each store have a student discount?
  • Price matching: Does each store price match? each store price matching?
  • Birthday discounts: each store birthday discount? Does each store give birthday discounts?
  • Senior discounts: each store senior discount? Does each store have a senior discount policy?
  • Teacher discounts: Does each store give discounts to teachers and educators? Does each store give discounts to teachers and educators?
  • Rewards programs: Does each store have a rewards program? each store rewards program?
  • Front-line worker discounts: Does each store offer discounts to front-line workers? Does each store offer discounts to essential workers?
  • Competitor coupons: Does each store accept competitors' coupons? Does each store take competitor coupons?
  • Coupon stacking: Does each store support coupon stacking? each store coupon stacking?
  • Sales events: Does each store ever have sales or promotional events? How often does each store have sales events?
  • Black Friday Ads Page: Does each store have a Black Friday Ads page? Does each store have a Black Friday Ads page?
  • Cyber Monday sales: Does each store have a Cyber Monday ad this year? Does each store have a Cyber Monday ad this year?
  • Gift cards: Does each store offer gift cards? Does each store accept gift cards or e-gift cards?
  • Loyalty programs: each store loyalty or rewards program? Does each store offer a loyalty or rewards program?
  • Live chat: Does each store offer live chat support? each store's live chat support?
  • Order changes/cancellations: Can I cancel or change my each store order for free at any time? Am I able to adjust my each store order once I've placed it?
  • Order tracking: How does I track my each store order? each store track order?
  • Contact information: How does I contact each store? How to contact each store?
  • Social media pages: each store social media pages? List of each store's social media pages?
  • Affirm financing: Does each store accept Affirm financing? each store Affirm financing support?
  • Afterpay financing: Does each store accept Afterpay financing? Does each store take Afterpay financing?
  • Klarna financing: Does each store accept Klarna financing? Does each store take Klarna for financing?
  • Sezzle financing: Does each store accept Sezzle financing? Does each store support Sezzle financing?
  • QuadPay financing: Does each store accept QuadPay financing? Does each store take QuadPay?
  • Splitit financing: Does each store accept Splitit financing? each store Splitit financing support?
  • Bread financing: Does each store accept Bread financing? Does each store offer Bread as a financing option?
  • Layaway programs: Does each store offer layaway programs? What is each store's layaway policy?
  • GreenSky: Does each store accept GreenSky financing? each store GreenSky financing support?
  • Snap Finance: Does each store accept Snap Finance? each store Snap Finance support?
  • Four financing: Does each store accept Four financing? Does each store take Four financing?
  • Website security & privacy: Is each store a secure website? Does they respect users' privacy? Does each store have a valid privacy policy? Is their website secure?
  • Influencer marketing: Does each store have an influencer marketing program? Does each store use influencer marketing?
  • Affiliate marketing: each store affiliate program? Does each store offer an affiliate program?
  • Environmentally conscious: Is each store an environmentally conscious brand? each store eco-friendly?
  • Diversity commitment: Is each store committed to racial equity? Has each store taken concrete steps towards fighting racial injustice?
  • Nurse discounts: each store nurse discounts? Does each store have any discounts for nurses?
  • Government worker discounts: each store government worker discount? Does each store offer any discounts for government workers?
  • Ethical practices: Is each store considered an ethical brand? Does each store use ethical practices?

TurboTax's strengths are:

  • Offers free return policies details
  • Offers international shipping policies details
  • Offers veteran's discount policies details
  • Offers birthday discount policies details
  • Offers contact information availability details
  • View 4 more strengths

Knoji has 43 TurboTax reviews and ratings as of January 27, 2021. Knoji editors and the Knoji shopper community have reviewed TurboTax and compared it against 0 top brands, reviewing TurboTax based on product and store features such as white-glove delivery, price competitiveness and free return policies. Knoji reviews and ranks Turbotax.com and other based on how many features each offers and based on a 5-star rating scale. Based on these factors and 43 TurboTax reviews, TurboTax earns an overall score of 4.2 out of 5.0 points. TurboTax offers 4 total features such as free returns & exchanges, international shipping and military discounts. TurboTax's's review score also factors in its popularity, which is in the mid-range compared to competing .

TurboTax FAQ

Pricing & Discount Policies

Does TurboTax maintain its own coupon page?

Does TurboTax have an AARP discount policy?

Does TurboTax offer a military discount?

TurboTax student discount?

Does TurboTax price match?

TurboTax birthday discount?

Does TurboTax have a senior discount policy?

TurboTax teacher discount?

Does TurboTax have a rewards program?

Does TurboTax take competitor coupons?

Does TurboTax support coupon stacking?

Does TurboTax ever have sales or promotional events?

Does TurboTax have a Black Friday Ads page?

Does TurboTax have a Cyber Monday ad this year?

Shipping & Returns Policies

Does TurboTax offer free returns & exchanges?

TurboTax international shipping?

Does TurboTax have in-store pickup?

Payment Options

Does TurboTax accept PayPal?

TurboTax debit card support?

Does TurboTax accept Google Pay?

Does TurboTax accept Apple Pay?

Can I use Amazon Pay at TurboTax?

Does TurboTax take Shop Pay?

Does TurboTax accept Alipay?

Financing Options

TurboTax Affirm financing support?

Does TurboTax take Afterpay financing?

Does TurboTax accept Klarna financing?

Does TurboTax support Sezzle financing?

Does TurboTax accept QuadPay financing?

TurboTax Splitit financing support?

Does TurboTax offer Bread as a financing option?

Does TurboTax accept GreenSky financing?

Does TurboTax accept Snap Finance?

Does TurboTax accept Four financing?

Customer Service Features

Does TurboTax offer gift cards?

TurboTax loyalty or rewards program?

TurboTax's live chat support?

Am I able to adjust my TurboTax order once I've placed it?

How do I track my TurboTax order?

How do I contact TurboTax?

TurboTax social media pages?

Website Features

Does TurboTax have a valid privacy policy? Is their website secure?

Product & Service Features

How much does TurboTax cost?

Marketing Programs

Does TurboTax offer an affiliate program?

Other Features

Does TurboTax use ethical practices?

turbotax.com
Rated 4.2 - 43 reviews
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About TurboTax

TurboTax is a small to mid-size company operating the e-commerce site turbotax.com. TurboTax sells its products and services in the tax filings industry. TurboTax offers discount codes and coupons to its customers occasionally. TurboTax has a mix of reviews among shoppers on Knoji, with 43 ratings and an average rating of 2.8 stars. TurboTax scores very well compared to other brands in the tax filings industry, providing 12 e-commerce features to better serve its customers.

TurboTax's Review Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
Our review: TurboTax offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their free return policies page. Turbotax.com free return policies review
International Shipping:
Yes
Our review: TurboTax offers international shipping for qualifying orders and customers, according to their international shipping policies. See policies and program details on their international shipping policies page. TurboTax international shipping policies review
Curbside Pickup:
No
Our review: It appears that TurboTax may not offer curbside pickup currently. Turbotax.com curbside pickup review
Payment Options
PayPal:
No
Our review: It appears that TurboTax may not accept PayPal currently. TurboTax PayPal review
Debit & Prepaid Cards:
No
Our review: It appears that TurboTax may not accept debit & prepaid cards currently. Turbotax.com debit & prepaid cards review
Google Pay:
No
Our review: It appears that TurboTax may not accept Google Pay currently. TurboTax Google Pay review
Apple Pay:
No
Our review: It appears that TurboTax may not accept Apple Pay currently. TurboTax Apple Pay support review
Amazon Pay:
No
Our review: It appears that TurboTax may not accept Amazon Pay currently. Turbotax.com Amazon Pay support review
Shop Pay:
Our review: Our team is still researching TurboTax's Shop Pay support. Check back soon for update. Turbotax.com Shop Pay review
Alipay:
No
Our review: It appears that TurboTax may not accept Alipay currently. Turbotax.com Alipay review
Pricing & Discount Policies
Official Coupons Page:
No
Our review: It appears that TurboTax may not offer official coupons page currently. Turbotax.com official coupons support review
AARP Discounts:
No
Our review: It appears that TurboTax may not offer AARP discounts currently. Turbotax.com AARP discounts review
Military Discounts:
Yes
Our review: TurboTax offers coupons and promotional pricing for military veterans. Get up to 30% off and other special offers for TurboTax on their military discounts page. Turbotax.com military discounts review
Student Discounts:
No
Our review: It appears that TurboTax may not offer student discounts currently. TurboTax student discounts review
Price Matching:
No
Our review: It appears that TurboTax may not offer price matching currently. TurboTax price adjustment policies review
Birthday Discounts:
Yes
Our review: TurboTax offers a birthday discount program. Get special discounts, free items, and coupons on your birthday at turbotax.com. See program details on their birthday discounts page. TurboTax birthday discount policies review
Senior Discounts:
No
Our review: It appears that TurboTax may not offer senior discounts currently. Turbotax.com senior discount policies review
Teacher Discounts:
No
Our review: It appears that TurboTax may not offer teacher discounts currently. TurboTax teacher discounts review
Rewards Programs:
No
Our review: It appears that TurboTax may not offer rewards programs currently. TurboTax rewards program review
Competitor Coupons:
No
Our review: It appears that TurboTax may not accept competitor coupons currently. TurboTax competitor coupon policies review
Coupon Stacking:
No
Our review: It appears that TurboTax may not allow coupon stacking currently. Turbotax.com coupon stacking review
Sales Events:
No
Our review: It appears that TurboTax may not offer sales events currently. TurboTax sales events review
Black Friday Ads Page:
No
Our review: It appears that TurboTax may not offer Black Friday Ads Page currently. TurboTax Black Friday Ads Page review
Cyber Monday Sales:
No
Our review: It appears that TurboTax may not offer Cyber Monday sales currently. Turbotax.com Cyber Monday sales review
Customer Service Features
Gift Cards:
No
Our review: It appears that TurboTax may not offer gift cards currently. TurboTax gift cards review
Loyalty Programs:
No
Our review: It appears that TurboTax may not offer loyalty programs currently. Turbotax.com loyalty programs review
Live Chat:
Our review: Our team is still researching TurboTax's live chat support. Check back soon for update. Turbotax.com live chat review
Order Changes/cancellations:
No
Our review: It appears that TurboTax may not allow order changes/cancellations currently. Turbotax.com modification & cancellation policies review
Order Tracking:
Our review: Our team is still researching TurboTax's order tracking support. Check back soon for update. Turbotax.com order tracking review
Contact Information:
Yes
Our review: TurboTax offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. TurboTax contact information availability review
Social Media Pages:
Yes
Our review: TurboTax offers social media pages for qualifying orders and customers, according to their social media pages policies. See policies and program details on their social media presence page. Turbotax.com social media pages review
Financing Options
Affirm Financing:
No
Our review: It appears that TurboTax may not accept Affirm financing currently. TurboTax Affirm financing support review
Afterpay Financing:
No
Our review: It appears that TurboTax may not accept Afterpay financing currently. TurboTax Afterpay financing review
Klarna Financing:
No
Our review: It appears that TurboTax may not accept Klarna financing currently. TurboTax Klarna financing review
Sezzle Financing:
No
Our review: It appears that TurboTax may not accept Sezzle financing currently. TurboTax Sezzle financing review
QuadPay Financing:
No
Our review: It appears that TurboTax may not accept QuadPay financing currently. Turbotax.com QuadPay financing review
Splitit Financing:
No
Our review: It appears that TurboTax may not accept Splitit financing currently. Turbotax.com Splitit financing support review
Bread Financing:
No
Our review: It appears that TurboTax may not accept Bread financing currently. Turbotax.com Bread financing support review
GreenSky:
No
Our review: It appears that TurboTax may not accept GreenSky currently. Turbotax.com GreenSky financing support review
Snap Finance:
Our review: Our team is still researching TurboTax's Snap Finance support. Check back soon for update. Turbotax.com Snap Finance review
Four Financing:
Our review: Our team is still researching TurboTax's Four financing support. Check back soon for update. Turbotax.com Four financing review
Website Features
Website Security & Privacy:
Yes
Our review: TurboTax offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. Turbotax.com website security & privacy policies review
Marketing Programs
Affiliate Marketing:
Yes
Our review: TurboTax does affiliate marketing for qualifying orders and customers, according to their affiliate marketing policies. See policies and program details on their affiliate marketing programs page. TurboTax affiliate marketing programs review
View all features

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